Technology is where the organization turns to accomplish goals. From enabling transparency, to business process improvements and service delivery to the public, technology makes it happen! It's a common misperception is that the role of IT is to provide staff with working computers, printers and telephones. While that's a critical aspect, the primary role technology plays in our city is in the accomplishment of the goals that makes life better for our 42,000 residents.
Using contracted IT Services Providers, the Information Technology department supports a wide variety of programs in support of citywide initiatives:
Website and eGovernment technologies
Computer and server support
Networking equipment and connectivity
Telephone and voice services
Enterprise system support / data management
GIS and land management system integration
Audio / Visual and broadcast equipment
Network security and compliance
The 5 Year IT Plan is in process of development, it will be an overall guide, updated annually in conjunction with the budgeting process to use in the budgeting of system and hardware replacements and upgrades that accomplish City goals set by management and the City Council..
IT has for many years used a 5 year spending plan to manage the process: