The service is available 7:30 a.m. - 5:30 p.m. Monday - Thursday, 7:30 a.m. - 4:30 p.m. Friday, and 8 a.m. - 6 p.m. weekends for the purpose of reporting misuse of the Preserve and for accessing Preserve information. Callers speak with a hotline operator who takes down concerns and questions and forwards them directly to Open Space Management staff and law enforcement personnel. Callers may request a call back, or if calling outside of normal hours, may leave a message and request a call back the following day.
While the Preserve Information & Reporting Line is a service to Preserve users, it will also serve as a helpful tool to increase the City's awareness of activity taking place in the Preserve.
Below are some concerns that are anticipated to be handled by the Hotline
Dogs/horses/animals on beach
Hikers/cyclists/equestrians off trails
Misuse of trails (i.e. bicycles on pedestrian only trails, horses on pedestrian only trails, etc.)
Reckless use of Preserve trails
Paragliders in Preserve
Removal/destruction of flora/fauna
Removal or destruction/modification to Preserve signage